Guide with us

Create an account, add guiding to it, and build your first tour. The builder runs to eight steps and takes about five minutes for a tour you already run; nothing goes live until you send it for review and we have read it.

The steps: the basics, how long it is and who it is for, where you meet, the itinerary, your price, at least three photos, the dates you are available, and a last look before you submit. You can leave and come back at any point, and there is a walkthrough on your dashboard if you would rather watch somebody do it.

Then choose how travellers pay you, on your profile. Either way makes you bookable. New accounts start on card, through us; switch on your profile if you would rather take the rest in person. You can change it later, and bookings keep the arrangement they were made under.

Card, through us. The traveller pays the whole price by card when they book, and your share is released to your Stripe account after the tour. This needs a Stripe account that can receive payouts, which Stripe sets up on its own pages with your bank details and some ID; a tour on this route goes live once that is done.

A deposit, then you take the rest. The traveller pays a small deposit by card here and hands you the rest on the day, in cash or on your own card machine. Nothing to set up, and it works from any country we accept guides from.

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Everything except one fixed platform cost, published on this site and itemised on every booking. You set the price. The pricing step shows the split while you set it, and every booking you receive shows it again.

The platform cost is carved out of the price, never added on top, and it is the same rate whether you sell four tours a year or four hundred. Nothing is charged on services you did not provide, and card processing on payments through us comes out of our share, not yours.

Card, through us. Your share is the price minus the platform cost, and it reaches your Stripe account when the traveller pays.

A deposit, then you take the rest. The deposit is the platform cost, rounded down to a whole unit so it is a number you can both say aloud; the rounding is ours to give up. Everything else is handed to you on the day.

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It depends on how you chose to be paid, on your profile. Either way, nothing waits for the end of the month.

Card, through us. The traveller pays the whole price when they book, and your share sits in your Stripe account from that moment. We release it 24 hours after the tour ends, in an overnight run; how long your bank takes after that is up to the bank. Releasing after the tour rather than at booking is deliberate: a booking taken in May for August would otherwise leave you holding money for work not yet done, with nothing left to reverse if it were cancelled.

A deposit, then you take the rest. There is no payout to wait for. The traveller pays a deposit here when they book and hands you the rest on the day, in cash or on your own card reader. The deposit is the platform cost, and it is the only money we hold.

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You do. You are the seller: the tour contract is between you and the traveller, and we are an intermediary that collects payment on your behalf.

The traveller receives a numbered payment receipt from us for what we charged their card. It names you as the seller, says we collected the money for you, and says it does not replace an invoice you have to issue yourself. It is proof that they paid, nothing more.

Card, through us: the receipt is for the whole price. A deposit, then you take the rest: the receipt is for the deposit alone, and says so. What passes between you and the traveller on the day is between the two of you.

Whether you have to issue your own invoice, and what it must look like, depends on where you are and how you are registered. Your accountant is the person to ask; we cannot answer it for you.

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On the full price the traveller paid, not on the amount that lands in your account. The platform cost is something you bought from us, not a discount on what you sold.

So the whole booking is your turnover, and the platform cost is a purchase on your side of the books. This is how it works across this industry, and it is the detail that surprises people most often.

It is the same whichever way travellers pay you. If you take a deposit here and the rest in person, the deposit is still the platform cost you bought from us, and the price the traveller agreed to is still your turnover. Your earnings page and your monthly invoice show the two figures separately, so neither has to be worked out. Your accountant can confirm what applies where you are.

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Every tour is read by a moderator before it goes live, and edits to a live tour are read again. When something needs changing you get the list of what and why, on the tour itself, and the tour stays exactly as you left it until you resubmit.

The usual reasons are a description that does not say what actually happens, photos that are not of the tour, or a group size with no price behind it.

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The traveller is refunded in full, always, whatever the tour's cancellation policy says. That policy governs what a traveller gets back when they cancel, not what happens when you do.

If they paid the whole price by card, all of it goes back. If they paid a deposit, the deposit goes back; the rest was never charged.

Cancelling is sometimes unavoidable and we would rather you did it early than went ahead with a tour you cannot run. Do it as far in advance as you can: it is somebody's trip, and the further out you cancel the more chance they have of finding another guide.

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